Q: Do you offer Helium Balloons?
A: Yes! We have Helium In-House!
Q: Do You Deliver?
A: Yes, but we also accommodate pickups when needed.
Q: Do you Tear Down / Remove the Display after the Event?
A: Yes, However, this is offered as an optional add-on, and must be requested at time of booking.
Q: How Much Do You Charge? How Does This Process Work?
A: While Custom Fees account for the majority of our Projects, we also have Basic, Commonly used Display Types with Fixed Fees.
Q: What is your Deposit Policy?
A: Most Deposit amounts are unique and derived from the Total Project Value, however smaller jobs may have Fixed Rate Deposit Amounts as low as $150. Deposits are non refundable.
Q: What is your Cancellation Policy?
A: We understand life happens! We kindly request 10 days notice for any cancellation. In almost all cases we are able to work with our clients to reschedule their event. The deposit is held and applied to total project cost when the event is rescheduled.
Q: Are there any Helpful Details I can Provide?
A: Yes! We will need know the Basic Measurements of the Display Area along with Photos from different angles including surrounding areas. If you just cannot decide on the Display Area, No Worries! We would love to come out and scout the event venue and help find the best location for your Display.
Q: Installation Methods
A: Each Project and Location is unique, with this in mind we have a, "Whatever It Takes" approach to installation to ensure quality. However, in practice we are usually able to get the job done with items such as command hooks which are both strong and do not leave a mark when the project is complete.
Q: How do you Dispose of Your Balloons?
A: Our latex balloons are made from 100% natural latex, not plastic. This means the latex balloons used by The Pop of The Party are biodegradable, and will decompose over time in the same fashion as other debris commonly found in yards (i.e. Leaves, Grass, etc.) should the materials not be properly disposed of. With this said, The Pop of The Party recommends that all balloon material be disposed of during clean up after your event. The Pop of The Party suggests cutting your balloons into small pieces. This will allow the balloons to degrade at a higher rate and prevent larger pieces from being consumed. The Pop of The Party DOES NOT SUPPORT the release of helium filled balloons into open air, due to the negative impacts that can occur to other individuals, wildlife, and the environment.
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